PacNet
Announcement
PacNet carries out routine maintenance on the last Sunday of every month.
These notifications does not include maintenance carried out by local Telco providers.
Network Operations Centre
Singapore (65) 6872-1010
Malaysia (603) 7494-6888
Hong Kong (852) 2620-1880
Australia (61) 3 8696-9275
Thailand (662) 299-0299
India (91) 22-498-0803
  Regional (65) 6872-1088
ADSL users, please click HERE for our upstream ADSL providers maintenance schedule


Scheduled Network and Systems Maintenance
Period : 29 Jun 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 03:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Philippines: 05:00 to 1000 PHT Reasons: Scheduled Network and Systems Maintenance Details: Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. PacNet will ensure minimal disruption to services where possible. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during the maintenance window.


Scheduled Network and Systems Maintenance
Period : 25 May 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 04:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Reasons: Scheduled Network and Systems Maintenance Details: Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. PacNet will ensure minimal disruption to services where possible. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during the maintenance window.


Period : 8th May 2008 - 14:00 to 14:28 Hrs
Reasons: Partial Internet Connectivity Failure
Details:

Details:

PacNet has identified partial Internet connectivity issues during the period
indicated above affecting some of our customers in Singapore. As a result,
some customers may experience intermittent connection problems during this
period. We have taken action to re-route the Internet traffic to our redundant
Internet links. We apologise for any inconvenience caused.


Scheduled Network and Systems Maintenance (Australia)
Start 11-05-2008 03:00 AEST Estimated End: 11-05-2008 07:00 AEST Services: Ethernet and Colocation Services Location: Australia: Sydney, Brisbane, Newcastle, Townsville, Gosford Start: 18-05-2008 03:00 AEST Estimated End: 18-05-2008 07:00 AEST Services: Ethernet and Colocation Services Location: Australia, Multiple states: Sydney, Melbourne, Newcastle, Adelaide, Auckland Start: 25-05-2008 03:00 AEST Estimated End: 25-05-2008 07:00 AEST Services: Ethernet and Colocation Services Location: Australia, Multiple states: Melbourne, Brisbane, Sydney, Tuggerah, Newcastle, Maitland Start: 01-06-2008 03:00 AEST Estimated End: 01-06-2008 07:00 AEST Services: Ethernet and Colocation Services Location: Australia, Multiple states: Goldcoast, Newcastle, Perth, Singleton, Sydney Details: Customers located in the areas above will be affected by a scheduled outage. This maintenance is designed to improve the performance of Ethernet and Colocation Services. Customers in this area are advised that they may be unable to maintain line sync or if connected may experience periods of network isolation.


Scheduled Network and Systems Maintenance
Period : 27 Apr 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 04:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Reasons: Scheduled Network and Systems Maintenance Details: Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. PacNet will ensure minimal disruption to services where possible. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during the maintenance window.


Monthly Network and Systems Maintenance - Philippines
Period : 13th Apr 2008 Philippines: 05:00 to 1000 PHT Reasons : Monthly Network and Systems Maintenance - Philippines Details : Pacnet Philippines will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and/or services with us may be interrupted for short periods during this maintenance window. If you have multiple uplinks to PacNet, we have taken precautions not to disrupt more than one link at a time. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during this period.


Scheduled Network and Systems Maintenance
Period : 30 Mar 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 04:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Reasons: Scheduled Network and Systems Maintenance Details: Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. PacNet will ensure minimal disruption to services where possible. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during the maintenance window.


Internet Connectivity Issue - Thailand (Updated)
Period : 6th Mar 2008 - 13:05 Hrs SGT - 14th Mar 2008 - 18:00 Hrs SGT Reasons : Internet Connectivity Issue - Thailand (Updated) Details : PacNet have rerouted traffic via an alternate path and as a result, latency in and out of Thailand have normalized as of 14th Mar 2008 - 18:00 Hrs SGT. We apologized for the inconvenienced caused.


Internet Connectivity Issue - Thailand (Updated)
Period : 6th Mar 2008 - 13:05 Hrs SGT onwards Reasons : Internet Connectivity Issue - Thailand (Updated) Details : PacNet has identified connectivity issues to and from Thailand starting from 6th Mar 2008 - 13:05 Hrs SGT as a result of a sub-sea cable cut. We have been informed by the cable operators that repair works is expected to be completed by 21st Mar 2008, subject to weather conditions. Customers may experience higher than normal latency until the primary link is restored.


Internet Connectivity Issue - Thailand (Updated)
Period : 6th Mar 2008 - 13:05 Hrs SGT onwards Reasons : Internet Connectivity Issue - Thailand Details : PacNet has identified connectivity issues to and from Thailand starting from 6th Mar 2008 - 13:05 Hrs SGT as a result of a sub-sea cable cut. We have taken action to re-route the Internet traffic to our redundant Internet links. Customers may experience higher than normal latency until the original link is restored. We are currently making arrangements in Thailand to secure additional bandwidth to improve the latency in and out of Thailand.


Monthly Network and Systems Maintenance - Philippines
Period : 9th Mar 2008 Philippines: 05:00 to 1000 PHT Reasons : Monthly Network and Systems Maintenance - Philippines Details : Pacnet Philippines will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and/or services with us may be interrupted for short periods during this maintenance window. If you have multiple uplinks to PacNet, we have taken precautions not to disrupt more than one link at a time. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during this period.


Scheduled Network and Systems Maintenance
Period : 24 Feb 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 04:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Reasons: Scheduled Network and Systems Maintenance Details: Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. PacNet will ensure minimal distuption to services where possible. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during the maintenance window.


Partial Internet Connectivity Failure - India
Period : 30th Jan 2008 - 16:53 SGT Reasons: Partial Internet Connectivity Failure Details: PacNet has identified high latancy and packet loss of Internet connectivity in and out of India and other parts of the world. This is the result of a sub-sea cable cut of the coast of Egypt. Our upsteam media providers are working on alternative routes and capacity to minimize the impact to Internet services. We apologise for any inconvenience caused and appreciate your kind understanding.


Monthly Network and Systems Maintenance - Philippines
Period : 10th Feb 2008 Philippines: 05:00 to 1000 PHT Reasons : Monthly Network and Systems Maintenance - Philippines Details : Pacnet Philippines will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and/or services with us may be interrupted for short periods during this maintenance window. If you have multiple uplinks to PacNet, we have taken precautions not to disrupt more than one link at a time. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during this period.


Monthly Network and Systems Maintenance
Period : 27th Jan 2008 Singapore : 03:00 to 0800 SGT Malaysia : 03:00 to 0800 MYT Australia : 03:00 to 0800 AEST Hong Kong : 04:00 to 0800 HKT Thailand : 02:00 to 0800 THT India : 03:00 to 0800 IST Reasons : Monthly Network and Systems Maintenance Details : Pacnet will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and/or services with us may be interrupted for short periods during this maintenance window. If you have multiple uplinks to PacNet, we have taken precautions not to disrupt more than one link at a time. Our 24 x 7 Network Operations Centre is ready to assist you if you have any issues during this period.

Disclaimer: The above information is provided for information purposes only.