Scheduled Network and Systems Maintenance
Maintenance Window: Sun, 31 Jan 2010
Singapore : 03:00 to 0800 SGT
Thailand : 02:00 to 0800 THT
Australia : 04:00 to 0430 AEST
Reason : Scheduled Network & Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet services.
Your services with us, in the affected countries listed above, may be interrupted
for short periods during the maintenance window.
We apologise for the inconvenience caused.
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Scheduled Maintenance for Cable Internet Access Service
Dear Customers,
Starhub will be conducting scheduled maintenance during the period indicated below. This is to
ensure network stability and better quality in connectivity and services to Pacnet customers.
Date: 25th Nov 2009 between 0200 to 0800 SGT
Symptom: Cable modem may not be able to come online during the timing above.
Your services may experience intermittent Internet connection during the maintenance window.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622.
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Scheduled Network and Systems Maintenance
Maintenance Window: Sun, 29 Oct 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Thailand : 02:00 to 0800 THT
India : 03:00 to 0800 IST
Australia : 04:00 to 0430 AEST
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet services.
Your services with us, in the affected countries listed above, may be interrupted
for short periods during the maintenance window.
We apologise for the inconvenience caused.
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Scheduled Network and Systems Maintenance
Maintenance Window: Sun, 25 Oct 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Thailand : 02:00 to 0800 THT
India : 03:00 to 0800 IST
Australia : 04:00 to 0430 AEST
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet services.
Your services with us, in the affected countries listed above, may be interrupted
for short periods during the maintenance window.
We apologise for the inconvenience caused.
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Scheduled Network and Systems Maintenance
Maintenance Window: Sun, 27 Sep 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Thailand : 02:00 to 0800 THT
India : 03:00 to 0800 IST
Australia : 04:00 to 0430 AEST
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet services.
Your services with us, in the affected countries listed above, may be interrupted
for short periods during the maintenance window.
We apologise for the inconvenience caused.
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Scheduled Systems Maintenance
Maintenance Window: 30 Aug 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
India : 03:00 to 0800 IST
Reason : Scheduled Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled system maintenance during the
period indicated above. This is to ensure that we provide the highest quality
in Internet services.
Your system related services with us, in the affected countries listed above,
may be interrupted for short periods during the maintenance window.
We apologise for the inconvenience caused.
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Scheduled PABX Telephony System Maintenance
Maintenance Window: 24 Jul 2009
Singapore : 02:00 to 0230 SGT
Malaysia : 02:00 to 0230 MYT
Thailand : 01:00 to 0130 THT
Hong Kong : 02:00 to 0230 HKT
Australia : 04:00 to 0430 AEST
Reason : Scheduled PABX Telephony System Maintenance
Details:
Pacnet will be conducting our scheduled PABX Telephony System maintenance during the
period indicated above. Customers may experience up to 30 minutes of service interruption
during the maintenance window when calling our Service Help Desk.
Should you have any urgent request, please contact our Customer Service via email;
1) Australia Resident Customer - techsupport.au@pacnet.com
2) Australia Business Customer - business.techsupport.au@pacnet.com
3) Hong Kong - techsupport@pacnet.com
4) Singapore Consumer Customer - help.sg@pacnet.com
5) Singapore Business Customer - bizhelp.sg@pacnet.com
6) Singapore Managed Service Centre - rnoc@pacnet.com
7) Thailand Customer - info.th@pacnet.com
8) Enterprise Customer - asc@pacnet.com
We apologise for the inconvenience caused.
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Scheduled Network and Systems Maintenance
Maintenance Window: 26 Jul 2009
Singapore : 02:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Thailand : 02:00 to 0800 THT
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet connectivity and services.
Your connectivity and services with us, in the affected countries listed above,
may be interrupted for short periods during the maintenance window.
If you have more than one connection with us, we will take precautions not to
affect both connections at the same time to minimize impact.
We apologise for the inconvenience caused.
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Scheduled Network and Systems Maintenance
Maintenance Window: 28 Jun 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period
indicated above. This is to ensure that we provide the highest quality in
Internet connectivity and services.
Your connectivity and services with us, in the affected countries listed above,
may be interrupted for short periods during the maintenance window.
If you have more than one connection with us, we will take precautions not to
affect both connections at the same time to minimize impact.
We apologise for the inconvenience caused.
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SingTel Scheduled Network Maintenance
Date/Time: 2nd Jun 2009 / 0100hrs to 0500 Hrs
Activity : Scheduled Maintenance Activities
Duration : Consumers using ADSL are anticipated to experience a service interruption of 10 to 15 minutes.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622 or
Corporate Service Hotline at (65) 6226 8668.
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Scheduled Network and Systems Maintenance
Maintenance Window: 31 May 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Thailand : 02:00 to 0800 THT
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period indicated above.
This is to ensure that we provide the highest quality in
Internet connectivity and services.
Your connectivity and services with us, in the affected countries listed above, may be interrupted for
short periods during the maintenance window.
If you have more than one connection with us, we will take precautions not to affect both connections
at the same time to minimize impact.
We apologise for the inconvenience caused.
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SingTel Scheduled Network Maintenance
Date/Time: 27th May 2009 / 0100hrs to 0500 Hrs
Activity : Scheduled Maintenance Activities
Duration : Consumers using ADSL are anticipated to experience a service interruption of less than 5 minutes.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622 or
Corporate Service Hotline at (65) 6226 8668.
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SingTel Scheduled Network Maintenance
Date/Time: 24th MAY 2009/between 0100SGT and 0400SGT.
Activity : Scheduled Maintenance Activities
Duration : Consumers are anticipated to experience a service interruption of less than 15 minutes.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622 or
Corporate Service Hotline at (65) 6226 8668.
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StarHub Scheduled Network Maintenance
Starhub will be conducting scheduled maintenance during the period indicated below. This is to ensure
network stability and better quality in connectivity and services to Pacnet consumer cable customers.
Date: 25th May 2009 (Monday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: NEWTON ROAD
Date: 26th May 2009 (Tuesday)
Time: 09:00am - 05:00pm (Local Singapore Time)
Areas Affected: BEDOK SOUTH AVENUE 1, BEDOK SOUTH AVENUE 2, BEDOK SOUTH ROAD, NEW UPPER CHANGI ROAD
Date: 26th May 2009 (Tuesday)
Time: 10:30am - 05:00pm (Local Singapore Time)
Areas Affected: KAMPONG BAHRU ROAD, BUKIT PURMEI ROAD, BUKIT TERESA CLOSE, BUKIT TERESA ROAD
Date: 27th May 2009 (Wednesday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: YISHUN AVENUE 3
Date: 1st June 2009 (Monday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: ANDERSON ROAD, FERNHILL ROAD, STEVENS ROAD, WALSHE ROAD
Date: 3rd June 2009 (Wednesday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: ANG MO KIO AVENUE 5, ANG MO KIO AVENUE 4
Your services may experience intermittent Internet connection during the maintenance window.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622.
We apologise for any inconvenience caused.
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Scheduled Network and Systems Maintenance
Maintenance Window: 26 Apr 2009
Singapore : 03:00 to 0800 SGT
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
Reason : Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period indicated above.
This is to ensure that we provide the highest quality in Internet connectivity and services.
Your connectivity and services with us, in the affected countries listed above, may be interrupted
for short periods during the maintenance window.
If you have more than one connection with us, we will take precautions not to affect both connections
at the same time to minimize impact.
We apologise for the inconvenience caused.
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StarHub Scheduled Network Maintenance
Starhub will be conducting scheduled maintenance during the period indicated below. This is to ensure
network stability and better quality in connectivity and services to Pacnet consumer cable customers.
Date: 23th April 2009 (Thursday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: Pasir Panjang Road
Date: 23th April 2009 (Thursday)
Time: 10:30am - 05:00pm (Local Singapore Time)
Areas Affected: Bright Hill Drive, Sin Ming Avenue, Fulton Avenue, Fulton Road
Date: 24th April 2009 (Friday)
Time: 09:00am - 06:00pm (Local Singapore Time)
Areas Affected: Nepal Park
Your services may experience intermittent Internet connection during the maintenance window.
Should you have any queries, please contact our Consumer Service Hotline at (65) 6336 6622.
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Scheduled Network and Systems Maintenance
Period : 29 Mar 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Australia : 03:00 to 0800 AEST
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
Reasons: Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period indicated above.
This is to ensure that we provide the highest quality in Internet connectivity and services.
Your connectivity and services with us, in the affected countries listed above, may be
interrupted for short periods during the maintenance window.
If you have more than one connection with us, we will take precautions not to affect both
connections at the same time to minimize impact.
We apologise for the inconvenience caused.
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Urgent Network and Systems Maintenance
Period : 22 Feb 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
Reasons: Urgent Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period indicated above.
This is to ensure that we provide the highest quality in Internet connectivity and services
to customers.
Your connectivity and services with us may be interrupted for short periods during the
maintenance window. If you have more than one connection with us, we will take precautions
not to affect both connections at the same time to minimize impact.
We apologise for the inconvenience caused.
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Emergency UPS Maintenance
Period : 18 Jan 2009
India : 00:00 to 0400 IST
Reasons: Emergency UPS Maintenance - Delhi
Details:
PACNET Delhi will be conducting emergency UPS maintenance activity at Pacnet Delhi NOC
during the period indicated above.
This activity is undertaken to provide better uptime and manageability to your circuit.
Your connectivity and/or services with PacNet will be affected during the said activity.
We apologise for the inconvenience caused.
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Scheduled Network and Systems Maintenance
Period : 18 Jan 2009
Singapore : 03:00 to 0800 SGT
Malaysia : 03:00 to 0800 MYT
Australia : 03:00 to 0800 AEST
Hong Kong : 03:00 to 0800 HKT
Thailand : 02:00 to 0800 THT
India : 03:00 to 0800 IST
Philippines: 05:00 to 1000 PHT
Reasons: Scheduled Network and Systems Maintenance
Details:
Pacnet will be conducting our monthly scheduled maintenance during the period indicated above.
This is to ensure that we provide the highest quality in Internet connectivity and services
to customers.
Your connectivity and services with us may be interrupted for short periods during the
maintenance window. If you have more than one connection with us, we will take precautions not
to affect both connections at the same time to minimize impact.
We apologise for the inconvenience caused.
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